Conveniently located restaurants include Albaik, The Oasis, and Al Tazaj. Abraj Al Bait Complex King Abdel Aziz Endowment, Mecca 21955 Saudi Arabia. Please be assured that your comments have been reviewed with the management team and expected service procedures have been reinforced. I do hope that you will look upon this breakdown in service as a one-off and not indicative of the customer care we wish to provide at all times. Room 2007 Best regards, Athar Khan 0547311065, Dear Mr. Athar, As Salamu Alikom Wa Rahmatu Allah Wish you an acceptable UMRAH and may Allah accept all your good deeds, We are really delighted that you have enjoyed your stay with us and we much appreciate your positive review and comments regarding your stay at the Zamzam Pullman Makkah. This is the version of our website addressed to speakers of English in the United States. ZamZam Pullman Makkah stands as a distinctive landmark in Makkah, located in the spectacular new Abraj Al Bait complex, directly adjoining Masjid Al Haram and the holy Kaaba in the very heart of Makkah facing King Abdulaziz gate. Sincerely, Ahmed BADR Director of Quality and Guest Experience H6036-QM@ACCOR.COM, Professional staff well behaved take care the guest, received pre arrival call by Mr. Ahmad Badr he is giving us great service really appreciated and remarkable. Ratings: Staff [8.6] - Cleanliness [7] - Location [7.6] Review collected in partnership with Accorhotels.com, Response from Ahmed BADR, Guest Services / Front Office at Pullman ZamZam Makkah. There are more places to choose from in the Mecca area. Hotel Pullman ZamZam Makkah offers 1315 accommodations with minibars and safes. Thank you again for sharing your experience, Meanwhile Please don’t hesitate to contact us while reserving for your next stay in order to take the necessary arrangements and make your upcoming stay a memorable one Insha’Allah. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Dear Mr Medhat, As Salamu Alikom Wa Rahmatu Allah Wish you an acceptable UMRAH and may Allah accept all your good deeds, Thank you for taking the time to share with us your experience at Zamzam Pullman Makkah. What are some of the property amenities at Pullman ZamZam Makkah? Sincerely, Ahmed BADR Director of Quality and Guest Experience H6036-QM@ACCOR.COM, Excellent Location with Top class Facility but furniture getting old, Overall great stay with excellent facilities. Many travelers enjoy visiting Kaaba (0.3 miles). Taxes and fees that are shown are estimates only. Dear Valued Guest, As Salamu Alikom Wa Rahmatu Allah We Wish you an acceptable UMRAH and may Allah accept all your good deeds, We are really delighted that you have enjoyed your stay with us and we much appreciate your positive review and comments regarding your stay at the Zamzam Pullman Makkah. Please see our partners for more details. I asked for refund for the difference of unseen Kaaba; he could not help in spite of admitting that Kaaba was obscured because the room is registered as Kaaba viewing. Check all reviews, photos, contact number & address of Hotel Pullman ZamZam Makkah, Mecca and Free cancellation of Hotel. Great Mosque of Mecca is minutes away. He agreed and apologized for all our remarks. Pullman ZamZam Makkah, Mecca: See 1,766 traveller reviews, 840 photos, and cheap rates for Pullman ZamZam Makkah, ranked #13 of 635 hotels in Mecca and rated 4 of 5 at Tripadvisor. Loading Choose your preferred language. Once again thank you and hoping to welcome you back at ZamZam Pullman and having the chance to better meet your expectations in the future, we promise to do our best and take the necessary arrangements to make your next stay a memorable one Insha'Allah. I booked online, as Accor member;  a presidential suite with 2 bedrooms, 2 bathrooms and spacious living area with what supposed to be Kaaba view for which I paid extra SR 200/ night to enjoy the view which was unfortunately masked by the very dirty glass and big operating cranes and other machineries which obscured the view. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Are any cleaning services offered at Pullman ZamZam Makkah? See more questions & answers about this hotel from the Tripadvisor community. Mouse the duty manager who offered solutions and alternatives. Once again thank you and hoping to welcome you back at ZamZam Pullman and having the chance to better meet your expectations in the future, we promise to do our best and take the necessary arrangements to make your next stay a memorable one Insha'Allah. I will share your review with our team. Meanwhile, We do apologize for any inconveniences may be caused during your stay, Indeed your comments in regards to the parking and room have been shared with the concerned department to rectify any shortfalls in service and expected service procedures will be reinforced as such this feedback is invaluable to continuously improve the quality of our services. Therefore your feedback is very invaluable to us. Ratings: Staff [8.6] - Cleanliness [7] - Location [7.6] Location is just in front of Holey Masjid. Is parking available at Pullman ZamZam Makkah? I will share your review with our team. One bed room had non functioning ceiling light. Carpet and Toilet fittings needs to be replaced as they are old. It is always a pleasure to receive positive feedback. in the room!!! ZamZam Pullman Makkah stands as a distinctive landmark in Makkah, located in the spectacular new Abraj Al Bait complex, directly adjoining Masjid Al Haram and the holy Kaaba in the very heart of Makkah facing King Abdulaziz gate. Yes, paid public parking on-site is available to guests. Thank you again for sharing your experience, and we promise you to take the necessary arrangements and make your upcoming stay a memorable one Insha’Allah. Pullman Zamzam Madina recently opened its doors to offer unparalleled peace and a warm Arabic welcome for pilgrims to this holy sanctuary. I was seriously afraid of my residence in hotels during these critical days. Zamzam Pullman hotel is one of the best waqf hotels and I will not forget the wonderful days for them, especially the human side when I was plagued by the Corona virus and their dealings with me and my family. Thank you again for sharing your experience, Meanwhile Please don’t hesitate to contact us while reserving for your next stay in order to take the necessary arrangements and make your upcoming stay a memorable one Insha’Allah. Either to pick your grocery from Bin Dawood downstairs   or there is a single shop undergrounds where you can get eggs, cheese sandwiches or full meals 24/24 hours. Luxury-minded guests enjoy the breakfast. Kettle was smelly; seems to have been used to warm soup before and not properly cleaned. Car park is SAR 287 per night, while in Rayhanna is SAR 100 and Raffle is free. We will share your review with our team. It is always a pleasure to receive positive feedback. Dear Mr. Saneer, As Salamu Alikom Wa Rahmatu Allah Wish you an accepted UMRAH and may Allah accept all your good deeds, Thank you for taking the time to share with us your experience at Zamzam Pullman Makkah, We are happy that you found our location is convenient for your stay as well as our services. Compare prices and find the best deal for the Pullman Zamzam Makkah. Sincerely, Ahmed BADR Director of Quality and Guest Experience H6036-QM@ACCOR.COM, Tried to book directly on the phone; reservation officer was not available. Does Pullman ZamZam Makkah offer any business services? Select Comfort beds feature Egyptian cotton sheets and premium bedding. We will share your review with our team. WiFi is free, and this hotel also features 2 restaurants and a café. View deals for Hotel Pullman ZamZam Makkah, including fully refundable rates with free cancellation. Nearby attractions include Kaaba (0.3 miles), Black Stone (0.3 miles), and Masjid Taneem (0.3 miles). Thanks to everyone at the Pullman Zamzam Hotel. I will share your review with our team. There is a library at this hotel, as well as a public computer station for guest use, an onsite snack bar, and complimentary WiFi throughout the property. Book Pullman ZamZam Makkah, Mecca on Tripadvisor: See 1,776 traveler reviews, 841 candid photos, and great deals for Pullman ZamZam Makkah, ranked … If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. The accommodation is 400 metres from … Thank you again for sharing your experience, Meanwhile Please don’t hesitate to contact us while reserving for your next stay in order to take the necessary arrangements and make your upcoming stay a memorable one Insha’Allah. The room i booked was Executive Suit Kaaba View but i didnt get the view which was shown in the picture, but i i think the view i got was Partially Kaaba view and the carpet of the room was not clean. I was met by Mr. Ahmed Badr the customer relations supervisor who facilitated all the matter. Luckily, I got help from Mr. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Sincerely, Ahmed BADR Director of Quality and Guest Experience H6036-QM@ACCOR.COM. Furniture were old and carpets needs a lot of attention. He is very cooperative and flexible and asset of Pullman Zamzam hotel Makkah. In the first Instant I would like to sincerely apologies for the shortfall in the standard of service you have received during your stay, we genuinely regret those occasions when the service does not meet expectations of our guests. Does Pullman ZamZam Makkah have any great views? Mr. Ahmed Badr is awesome, we greatly appreciate him and every one overther. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Claim your listing for free to respond to reviews, update your profile and much more. Yes, it conveniently offers a business center, meeting rooms, and a banquet room. Book Pullman ZamZam Makkah, Mecca on Tripadvisor: See 1,759 traveler reviews, 838 candid photos, and great deals for Pullman ZamZam Makkah, ranked … ZamZam Pullman Makkah stands as a distinctive landmark in Makkah, located in the spectacular new Abraj Al Bait complex, directly adjoining Masjid Al Haram and the holy Kaaba in the very heart of Makkah facing King Abdulaziz gate. It is always a pleasure to receive positive feedback. This new 5-star hotel is a few minutes’ walk to Al-Masjid an-Nabawi, where visitors can pray in the Holy Rawdah. We were so upset that we insisted to leave which was granted and paid back our balance. Dear Valued Guest, As Salamu Alikom Wa Rahmatu Allah We Wish you an acceptable UMRAH and may Allah accept all your good deeds, We are really delighted that you have enjoyed your stay with us and we much appreciate your positive review and comments regarding your stay at the Zamzam Pullman Makkah. Sincerely, Ahmed BADR Director of Quality and Guest Experience H6036-QM@ACCOR.COM, Tripadvisor Plus Subscription Terms & Conditions, Hotels near Great Mosque of Mecca - Masjid al-Haram. Are there any historical sites close to Pullman ZamZam Makkah? Own or manage this property? more. Thank you again for sharing your experience, and we promise you to take the necessary arrangements and make your upcoming stay a memorable one Insha’Allah. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Pullman ZamZam Makkah stands as a distinctive landmark in Makkah, located in the spectacular new Abraj Al Bait complex, directly adjoining Masjid Al Haram and the holy Kaaba in the very heart of Makkah facing King Abdulaziz gate. Indeed, all negative comments you have mentioned is clearly understood and please be assured that this is not a true reflection of the high standards we strive to provide for all our guests at ZamZam Pullman. Thanks to everyone at the Pullman Zamzam Hotel. There are more places to choose from in the Mecca area. Abraj Al Bait Complex King Abdel Aziz Endowment, Mecca 21955 Saudi Arabia. Sincerely, Ahmed BADR Director of Quality and Guest Experience H6036-QM@ACCOR.COM. Once again please accept my apology and hoping to welcoming you back at ZamZam Pullman Makkah and having the chance to compensate you and better meeting your expectations in the future, Meanwhile Please don’t hesitate to contact me while reserving for your next stay in order to take the necessary arrangements and make your stay a memorable one Insha’Allah. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Which room amenities are available at Pullman ZamZam Makkah? ZamZam Pullman Makkah stands as a distinctive landmark in Makkah, located in the spectacular new Abraj Al Bait complex, directly adjoining Masjid Al Haram and the holy Kaaba in the very heart of Makkah facing King Abdulaziz gate. Response from Ahmed BADR, Guest Services / Front Office at Pullman ZamZam Makkah, Review collected in partnership with Accorhotels.com. Book Pullman ZamZam Makkah, Mecca on Tripadvisor: See 1,757 traveller reviews, 838 candid photos, and great deals for Pullman ZamZam Makkah, ranked … Top room amenities include air conditioning, a flat screen TV, and a dining area. Minor things has changed from the usual care they afford. Some of the more popular amenities offered include free wifi, an on-site restaurant, and breakfast buffet. ZamZam Pullman Makkah stands as a distinctive landmark in Makkah, located in the spectacular new Abraj Al Bait complex, directly adjoining Masjid Al Haram and the holy Kaaba in the very heart of Makkah facing King Abdulaziz gate. As Salamu Alikom Wa Rahmatu Allah Wish you an acceptable UMRAH and may Allah accept all your good deeds, We very much appreciate your positive review and comments regarding your stay at the Zamzam Pullman Makkah and we are very pleased that you had enjoyed your stay it is always a pleasure to receive positive feedback. Taxes and fees that are shown are estimates only. ZamZam Pullman Makkah stands as a distinctive landmark in Makkah, located in the spectacular new Abraj Al Bait complex, directly adjoining Masjid Al Haram and the holy Kaaba in the very heart of Makkah facing King Abdulaziz gate. Which popular attractions are close to Pullman ZamZam Makkah? Accommodations offer separate dining areas and include desks. Overall, the breakfast is not worth the SAR 90 which was included. Dear Mr Abdulaziz, As Salamu Alikom Wa Rahmatu Allah Wish you an acceptable UMRAH and may Allah accept all your good deeds, We are really delighted that you have enjoyed your stay with us and we much appreciate your positive review and comments regarding your stay at the Zamzam Pullman Makkah. The Pullman ZamZam Makkah hotel offers 24-hour front desk services, which include limo and car service, valet parking, sightseeing and tour planning assistance, reception, and more. 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